Just Play Products Phone Numbers and Emails

Toll-Free Number:

  • (800) 317-3245
    United States And Canada

Customer Service:

  • (561) 988-2323
    Outside North America
  • (561) 988-2324

Just Play Products Email:

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Contact Information

Just Play Products Website:

Just Play Products Help Center:

Corporate Office Address:

Just Play, LLC
4850 T-Rex Avenue, Suite 100
Boca Raton, Florida 33431
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 8:30am - 5:30pm (Eastern Time)

Friday: 8:30am - 1:00pm (Eastern Time)

More contact details

Just Play Products Rating Based on 13 Reviews

Rating details

1.9
more details
Price Affordability
Product or Service Quality
Location
Website

Rating stats

Rating trend

How Good is Just Play Products's Customer Service?

Cynthia Jgz
Cynthia Jgz
Feels Disappointed | Mar 22, 2024

I still have not received my reward were is it and why do you people east are time telling us to play your games win money then not pay us

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Lisa G Vin
Lisa G Vin
Feels Disappointed | Mar 01, 2024

Bad because they
never email me back

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Donna G Nzd
Donna G Nzd
Feels Disappointed | Feb 21, 2024

Very bad

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Donna G Nzd
Donna G Nzd
Feels Disappointed | Feb 18, 2024

Can not get ahold of them stupid numbers

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Carisma Oso
Carisma Oso
Feels Disappointed | Oct 05, 2023

Well I play the game several times a day and the timer on the clock will go 2 hours and 48 minutes and when it counts down to zero it starts all over again and it won't let me play the game so I uninstalled it and then I stalled back in again thinking that would have fixed it but it didn't I cannot play the game at all and I just don't understand why please fix the issue

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Glayds Lyy
Glayds Lyy
Feels Disappointed | Aug 27, 2023

I didn't get anything solved. My 4.10 still hasn't been put into my PayPal account

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Summary of Just Play Products Customer Service Calls

745 TOTAL
CALLS
00:30 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Just Play Products?

Product/ Service Question:

  • “The game mad Max keeps glitching on me making me die”
  • “My just play not working right”
  • “Are there supposed to be ADS on the app? The ADS are inferior with my game.”

Account Question:

  • “I can't use my account”
  • “I'm not receiving points unable to log on to my account says I have another one”
  • “2 justplay accountsvneed to,merge”

Payments and Charges Question:

  • “Payment”
  • “Issue with payment”
  • “Change payment method”

Request for Information Question:

  • “I need help with cashout”
  • “Got questions”
  • “How can I get the money transfer on my PayPal card”

Cards Question:

  • “Gift card”
  • “Because I was trying to get my rewards but someone I was texting tuck my money off my card instead of putting the money on there that the game owes me for my rewards”
  • “Money wonder load on paypal card”

Shipping and Delivery Question:

  • “Haven't got my money yet”
  • “I never received my rewards from just play games”
  • “Put in the wrong address in”

Return/ Replace Question:

  • “Sent wrong replacement part for toy”
  • “I wanna change my email”
  • “Because my coin value doesn't change after passing my goal”

Refund Question:

  • “I want my money back on my game I put the wrong email”
  • “Need refund from PayPal account”

Staff Question:

  • “Customer service”

Activation/ Cancellation Question:

  • “I want to cancel”

Other Question:

  • “Cant get my money”
  • “My money”
  • “Money”

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